Privacy Policy

Website: https://albertacricketstore.ca/  •  Last updated: October 18, 2026

Alberta Cricket Store ("us", "we", or "our") operates the albertacricketstore.ca website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, and postal address ("Personal Information").

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests and inquiries, servicing your purchase orders, managing indoor facility bookings, and improving our services.

When you place an order, register an account, or book our indoor facility, we may also collect order details, booking details, and shipping and billing information. If you create an account, your account details and order history are stored so you can view past orders and check out faster. Payments are processed securely by our payment providers (such as Shopify Payments, Stripe, and PayPal) — we do not see or store your full credit card number on our systems.

When you contact us — by email, phone, chat, or in store — we keep a record of the conversation so we can help you. If you join our email list, we collect your email address to send you offers and updates; you can unsubscribe at any time using the link in any email.

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze this type of information in order to increase our Service's functionality. These third-party service providers have their own privacy policies addressing how they use such information.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and transferred to your device. We use cookies to collect information in order to improve our services for you — including keeping you signed in, remembering your cart and preferences, analyzing website traffic, and measuring and personalizing advertising.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies, or be notified when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service (such as checkout), and we recommend that you leave them turned on.

How We Use Your Information

  • Order processing: to process, fulfill, and deliver your orders, handle returns and exchanges, communicate with you about your purchases, and provide customer support.
  • Bookings: to manage indoor facility (lane) bookings and related communications.
  • Website improvement: to analyze usage data, optimize our website, and improve the overall user experience.
  • Advertising: to personalize and measure our advertising, including through Google Ads and Meta platforms.
  • Marketing communications: with your consent, to send promotional emails about products, special offers, and events. You can opt out at any time using the unsubscribe instructions in the emails.
  • Safety and compliance: to prevent fraud, keep the Service secure, resolve disputes, and comply with applicable laws.

Service Providers and Data Sharing

We do not sell your personal information.

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, and/or to assist us in analyzing how our Service is used. These include Shopify (our e-commerce platform and website hosting), payment processors (Shopify Payments/Stripe, PayPal), shipping carriers and Freightcom (delivery), email delivery services, and analytics and advertising partners (such as Google and Meta).

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Data Retention

We keep order and account records for as long as needed to fulfill orders, handle warranties, returns and disputes, and meet accounting, tax, and legal record-keeping requirements — generally seven years for financial records. Account information is kept while your account is active. Marketing data is kept until you unsubscribe. You may request deletion of your Personal Information, subject to records we must keep by law.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement, or to protect the security or integrity of our Service.

Security

The security of your Personal Information is important to us. We use commercially reasonable safeguards — including encrypted checkout (HTTPS), secure payment processing, and access controls — and we strive to implement and maintain security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure, and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction, where the data protection laws may differ from those in your jurisdiction. We serve customers in Canada and the United States, and our service providers may store or process your information in Canada and the United States.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). Junior cricket gear on our site is purchased by parents or guardians. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Your Rights and Choices

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access and Correction: access, update, or correct your Personal Information by logging into your account or contacting us.
  • Withdraw Consent / Opt-Out: withdraw consent to marketing or other optional uses at any time, including by using the unsubscribe link in our emails. You can also opt out of interest-based advertising through your browser or device settings.
  • Deletion: request deletion of your Personal Information and account, subject to legal retention requirements.
  • Complaints: if a concern remains unresolved, you may contact the Office of the Privacy Commissioner of Canada (priv.gc.ca).

United States residents: depending on your state (for example, California under the CCPA/CPRA), you may have the right to know what personal information we collect, to request its deletion, to correct inaccurate information, and not to be discriminated against for exercising these rights. To make a request, contact us using the details below; we will verify your identity before responding.

Changes To This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Changes will be in effect immediately after being posted on this page, with the effective date shown at the top. Your continued use of the Service after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
Alberta Cricket Store
8705 53 Ave NW, Edmonton, Alberta, Canada
Phone: +1 (780) 222-3222
Email: coolmind3638@gmail.com


Privacy Policy — Roman Urdu

Maloomat jo hum ikattha karte hain

Jab aap order karte hain, account banate hain, indoor facility book karte hain ya hamari website istemal karte hain, to hum aap ka naam, email address, phone number, shipping aur billing ka address aur rabte ki tafseel le sakte hain. Agar aap account banayein to aap ki account tafseel aur order ki tareekh (history) mehfooz rehti hai, taake aap pichle orders dekh saken aur jaldi checkout kar saken.

Payments hamare payment providers (Shopify Payments, Stripe, PayPal) mehfooz tareeqay se process karte hain — hum aap ke card ka poora number apne paas nahi rakhte.

Jab aap hum se rabta karte hain — email, phone, chat ya store mein — to hum us guftagu ka record rakhte hain taake aap ki behtar madad kar saken. Agar aap hamari email list mein shamil hon to hum aap ka email offers aur updates bhejne ke liye lete hain; aap kisi bhi email mein diye gaye unsubscribe link se kabhi bhi nikal sakte hain.

Log Data

Aap ka browser hamein kuch maloomat khud bhejta hai (Log Data) — jaise IP address, browser ki qisam, website ke jo pages aap ne dekhe, visit ka waqt aur tareekh, aur har page par guzara gaya waqt. Hum Google Analytics jaisi services bhi istemal kar sakte hain jo is maloomat ko ikattha aur tajziya karti hain; un services ki apni privacy policies hoti hain.

Cookies

Hum cookies istemal karte hain taake aap sign-in rahen, aap ki cart aur pasand yaad rahe, website ka traffic samajh saken, aur ads ko nap aur behtar bana saken. Aap apne browser se cookies band kar sakte hain ya har nayi cookie par khabar hasil kar sakte hain — lekin cookies band hon to website ki kuch cheezein, jaise checkout, theek kaam nahi karengi.

Hum aap ki maloomat kaise istemal karte hain

Orders poora karne, deliver karne, returns aur exchanges sambhalne, aap se rabte aur customer support ke liye. Indoor facility (lane) bookings sambhalne ke liye. Website ko behtar banane ke liye. Ads ko personalize aur napne ke liye, bashamool Google Ads aur Meta. Aap ki razamandi se marketing emails ke liye — aap kabhi bhi unsubscribe kar sakte hain. Fraud rokne, website ko mehfooz rakhne, disputes hal karne aur qanoon par amal ke liye.

Maloomat kis ke saath share hoti hai

Hum aap ki maloomat kabhi BECHTE nahi. Sirf wohi companies maloomat tak pohanchti hain jo hamari madad karti hain: Shopify (hamari website aur store ka platform), payment processors (Shopify Payments, Stripe, PayPal), shipping carriers aur Freightcom (delivery), email bhejne wali services, aur tajziye aur ads ke partners (Google, Meta). Ye companies maloomat sirf hamare kaam ke liye istemal kar sakti hain, kisi aur maqsad ke liye nahi.

Qanoon ka taqaza ho — jaise court ka hukm ya subpoena — to hum maloomat de sakte hain, ya jab website ki hifazat ke liye zaroori ho.

Data kitne arse rakha jata hai

Orders aur hisaab (accounts) ke records utne arse rakhe jate hain jitna orders poora karne, warranty, returns, disputes, tax aur qanooni record-keeping ke liye zaroori ho — financial records aam tor par saat (7) saal. Account ki maloomat account active rehne tak rehti hai. Marketing ka data aap ke unsubscribe tak rakha jata hai. Aap apni maloomat delete karne ki darkhwast kar sakte hain, siwaye un records ke jo qanoon hamein rakhne par majboor karta hai.

Security

Hum maqool hifazati iqdamat istemal karte hain — mehfooz (HTTPS) checkout, mehfooz payment processing aur access controls. Lekin internet par koi tareeqa 100% mehfooz nahi hota, is liye hum mukammal security ki guarantee nahi de sakte.

Doosre mulkon mein processing

Hum Canada aur United States ke customers ko serve karte hain. Aap ki maloomat Canada ya United States mein store ya process ho sakti hai, jahan ke qawaneen aap ke ilaqay se mukhtalif ho sakte hain. Policy se razamandi aur maloomat jama karana is transfer par aap ki razamandi hai.

Doosri websites ke links

Hamari website par doosri websites ke links ho sakte hain jo hum nahi chalate. Hum un ke content ya privacy tareeqon ke zimmedar nahi hain — har site ki apni privacy policy parh lena behtar hai.

Bachon ki privacy

Hamari website 13 saal se chotay bachon ke liye nahi hai, aur hum jaan boojh kar 13 saal se chote bachon ki maloomat nahi lete. Junior cricket gear parents ya guardians khareedte hain. Agar aap ko lage ke kisi bachay ne hamein maloomat di hai to hum se rabta karein; tasdeeq ke baghair aisi maloomat mili to hum usay delete karne ke qadam uthayenge.

Aap ke huqooq

Canada ke qanoon PIPEDA ke tehat aap ko haq hai: apni maloomat dekhna aur theek karwana (account mein login karke ya hum se rabta karke); marketing ya ikhtiyari istemal ki razamandi kabhi bhi wapas lena, bashamool emails mein unsubscribe; apni maloomat aur account delete karne ki darkhwast (qanooni pabandiyon ke saath); aur agar aap ka masla hal na ho to Office of the Privacy Commissioner of Canada (priv.gc.ca) se shikayat karna.

United States ke rehne walon ke liye: aap ki state ke qanoon (masalan California ke CCPA/CPRA) ke tehat aap ko ye jaanne ka haq ho sakta hai ke hum kaun si maloomat rakhte hain, usay delete ya theek karwane ki darkhwast ka haq, aur in huqooq ke istemal par kisi imtiyazi salook ke baghair rehne ka haq. Darkhwast ke liye neeche diye gaye rabte istemal karein; jawab se pehle hum aap ki shanakht ki tasdeeq karenge.

Policy mein tabdeeli

Hum ye policy kabhi bhi badal sakte hain; nayi soorat is page par tareekh ke saath lag jayegi. Bari (material) tabdeeli ho to hum aap ko email ke zariye ya website par numaya notice de kar batayenge. Tabdeeli ke baad website ka istemal nayi policy ki qabooliyat samjha jayega.

Rabta

Alberta Cricket Store, 8705 53 Ave NW, Edmonton, Alberta, Canada • Phone: +1 (780) 222-3222 • Email: coolmind3638@gmail.com